Services
Patient Counseling for Confident Care
Get clear answers for your health, medications, and overall wellness. At CustomPlus Pharmacy, we provide comprehensive patient counseling to ensure you understand your prescriptions, feel comfortable with your treatment plan, and have the knowledge you need to live a healthier life without the rush of a typical chain pharmacy.
Counseling Focus Areas
-
Prescription Education: Clear, straightforward instructions on how, when, and why to take your medications.
-
Side Effect Management: Honest guidance on what to expect and practical tips to minimize or avoid discomfort.
-
Over-the-Counter (OTC) Guidance: Expert recommendations on safe OTC products, vitamins, and supplements that will not interact with your current prescriptions.
-
Condition Management: Ongoing support and education for chronic conditions, compounded medications, and complex treatment plans.
Our Local Advantage
When you call us, there is no waiting and no automated phone system to navigate. You are connected directly to our expert pharmacy staff right away, ensuring you get prompt, personalized answers from pharmacists who actually have the time to talk with you.
Speak with a Pharmacist Today
Call 765-463-2600 or visit us at 482 W Navajo St, Suite A in West Lafayette. We are ready to answer your questions and give you the time you deserve.
Frequently asked questions
We understand that you may have questions. Below are some of the most common inquiries we receive. If you need further assistance, reach out!

- At CustomPlus Pharmacy, what sets us apart is the way we combine a full range of pharmacy services, including custom compounding, with a level of personal care that's hard to find at a large chain. When you call us, there's no automated menu or IVR, you're connected directly to a real team member who's ready to help. Whether it's medication packaging, delivery, prior authorizations, or just a quick question, we make sure your care feels human, not robotic.
- Yes, we do! We offer prescription delivery to homes and offices across West Lafayette and the surrounding area. Give us a call and we'll confirm delivery to your address and go over the details with you.
- Absolutely. Transferring your prescriptions is quick and easy. Just give us a call or stop by, and we'll contact your current pharmacy to handle the rest, no paperwork needed on your part.
- We work with most major insurance plans, including:
- Express Scripts
- CVS Caremark
- OptumRx (UnitedHealthcare)
- Humana Pharmacy Solutions
- Prime Therapeutics (Blue Cross Blue Shield)
- MedImpact
- Aetna Pharmacy Management
- Magellan Rx Management
- Cigna Pharmacy Management
- EnvisionRx (Elixir)
- Anthem Pharmacy Solutions
- Navitus Health Solutions
- SilverScript (Aetna Medicare)
Patient Reviews
What Our Patients Say
Real words from the West Lafayette families who trust us with their prescriptions. Reviews are published as written by our patients; individual experiences vary.
5.0out of 5

Request A Callback
Have a question or need assistance? Request a callback, and one of our friendly team members will reach out to you as soon.