About Us
More Than a Pharmacy, a Partner in Your Health Since 2012


CustomPlus Pharmacy opened its doors in 2012 with one goal: to provide the West Lafayette community with a local, independent pharmacy that delivers the kind of personal care chain pharmacies can’t offer.
Our wonderful staff has over 50 years of combined experience and over the past decade, we’ve proudly served thousands of local patients, including families, seniors, Purdue University faculty and retirees, and long-term care residents. What sets us apart isn’t just our wide range of services, it’s how we deliver them: with accountability, precision, and compassion.
CustomPlus is a Plus for you!
Our vision
To be West Lafayette’s most trusted local pharmacy.
Our mission
Personalized care. Trusted service. Every prescription, every time.
Download our app (QuickRx)
Manage Your Meds, Anytime, Anywhere
Our app puts your health in your hands. Refill prescriptions, transfer them between pharmacies, and set medication reminders, all from your phone. It’s simple, secure, and built for the way West Lafayette stays well. Because at CustomPlus Pharmacy, care goes beyond the counter.

24/7 Prescription Refills
Health News & Reminders
Easy Prescription Transfers
Our Commitment to Excellence
Consistency You Can Count On
At CustomPlus Pharmacy, commitment means more than being available, it means being accountable. Every prescription we fill is backed by a pharmacist who knows your history, checks your therapy plan, and takes the time to do it right. We don’t cut corners, we don’t rush the process, and we don’t treat patients like numbers.
Countless Satisfied Patients
Expert Health Solutions
Personalized Care Approach
Trusted by Healthcare Professionals
Frequently asked questions
We understand that you may have questions. Below are some of the most common inquiries we receive. If you need further assistance, reach out!

- At CustomPlus Pharmacy, what sets us apart is the way we combine a full range of pharmacy services, including custom compounding, with a level of personal care that's hard to find at a large chain. When you call us, there's no automated menu or IVR, you're connected directly to a real team member who's ready to help. Whether it's medication packaging, delivery, prior authorizations, or just a quick question, we make sure your care feels human, not robotic.
- Yes, we do! We offer prescription delivery to homes and offices across West Lafayette and the surrounding area. Give us a call and we'll confirm delivery to your address and go over the details with you.
- Absolutely. Transferring your prescriptions is quick and easy. Just give us a call or stop by, and we'll contact your current pharmacy to handle the rest, no paperwork needed on your part.
- We work with most major insurance plans, including:
- Express Scripts
- CVS Caremark
- OptumRx (UnitedHealthcare)
- Humana Pharmacy Solutions
- Prime Therapeutics (Blue Cross Blue Shield)
- MedImpact
- Aetna Pharmacy Management
- Magellan Rx Management
- Cigna Pharmacy Management
- EnvisionRx (Elixir)
- Anthem Pharmacy Solutions
- Navitus Health Solutions
- SilverScript (Aetna Medicare)
Patient Reviews
What Our Patients Say
Real words from the West Lafayette families who trust us with their prescriptions. Reviews are published as written by our patients; individual experiences vary.
5.0out of 5

Request A Callback
Have a question or need assistance? Request a callback, and one of our friendly team members will reach out to you as soon.
