Services
Medication Adherence Support
Helping you take the right meds, the right way, every day
Inconsistent medication use is one of the biggest causes of poor treatment outcomes, and at CustomPlus Pharmacy, we’re here to change that. Our Medication Adherence Program is designed to help you stay on track with your prescriptions through refill synchronization, reminder tools, and one-on-one pharmacist follow-up.
Whether you’re managing a chronic condition or multiple medications, we help simplify the process, so you never miss a dose, run out unexpectedly, or take the wrong medication.
How We Help You Stay on Track
Real support, not just pill bottles
Our approach to medication adherence is personal and proactive:
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Refill synchronization: We align all your prescriptions to be refilled on the same day.
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Blister packaging or labeled planners: Available upon request to organize your daily doses.
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Automated reminders via our app, calls, or texts.
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Private consultations to review your medications, side effects, and timing.
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Delivery + adherence: We bring your meds and check in if needed.
We make sure your medications work for you, not against your schedule.
Frequently asked questions
We understand that you may have questions. Below are some of the most common inquiries we receive. If you need further assistance, reach out!

- At CustomPlus Pharmacy, what sets us apart is the way we combine a full range of pharmacy services, including custom compounding, with a level of personal care that's hard to find at a large chain. When you call us, there's no automated menu or IVR, you're connected directly to a real team member who's ready to help. Whether it's medication packaging, delivery, prior authorizations, or just a quick question, we make sure your care feels human, not robotic.
- Yes, we do! We offer prescription delivery to homes and offices across West Lafayette and the surrounding area. Give us a call and we'll confirm delivery to your address and go over the details with you.
- Absolutely. Transferring your prescriptions is quick and easy. Just give us a call or stop by, and we'll contact your current pharmacy to handle the rest, no paperwork needed on your part.
- We work with most major insurance plans, including:
- Express Scripts
- CVS Caremark
- OptumRx (UnitedHealthcare)
- Humana Pharmacy Solutions
- Prime Therapeutics (Blue Cross Blue Shield)
- MedImpact
- Aetna Pharmacy Management
- Magellan Rx Management
- Cigna Pharmacy Management
- EnvisionRx (Elixir)
- Anthem Pharmacy Solutions
- Navitus Health Solutions
- SilverScript (Aetna Medicare)
Patient Reviews
What Our Patients Say
Real words from the West Lafayette families who trust us with their prescriptions. Reviews are published as written by our patients; individual experiences vary.
5.0out of 5

Request A Callback
Have a question or need assistance? Request a callback, and one of our friendly team members will reach out to you as soon.