Services

Frequently asked questions

We understand that you may have questions. Below are some of the most common inquiries we receive. If you need further assistance, reach out!

  • At CustomPlus Pharmacy, what sets us apart is the way we combine a full range of pharmacy services, including custom compounding, with a level of personal care that's hard to find at a large chain. When you call us, there's no automated menu or IVR, you're connected directly to a real team member who's ready to help. Whether it's medication packaging, delivery, prior authorizations, or just a quick question, we make sure your care feels human, not robotic.
  • Yes, we do! We offer prescription delivery to homes and offices across West Lafayette and the surrounding area. Give us a call and we'll confirm delivery to your address and go over the details with you.
  • Absolutely. Transferring your prescriptions is quick and easy. Just give us a call or stop by, and we'll contact your current pharmacy to handle the rest, no paperwork needed on your part.
  • We work with most major insurance plans, including:
    • Express Scripts
    • CVS Caremark
    • OptumRx (UnitedHealthcare)
    • Humana Pharmacy Solutions
    • Prime Therapeutics (Blue Cross Blue Shield)
    • MedImpact
    • Aetna Pharmacy Management
    • Magellan Rx Management
    • Cigna Pharmacy Management
    • EnvisionRx (Elixir)
    • Anthem Pharmacy Solutions
    • Navitus Health Solutions
    • SilverScript (Aetna Medicare)
    Coverage and network status can change from plan to plan. If you don't see your provider listed, or you'd like us to confirm your benefits before you transfer, contact us and we'll check your coverage for you.

Need more help?

Feeling inquisitive? Read our FAQs or contact our team.

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