Services
Frequently asked questions
We understand that you may have questions. Below are some of the most common inquiries we receive. If you need further assistance, reach out!

- At CustomPlus Pharmacy, what sets us apart is the way we combine a full range of pharmacy services, including custom compounding, with a level of personal care that's hard to find at a large chain. When you call us, there's no automated menu or IVR, you're connected directly to a real team member who's ready to help. Whether it's medication packaging, delivery, prior authorizations, or just a quick question, we make sure your care feels human, not robotic.
- Yes, we do! We offer prescription delivery to homes and offices across West Lafayette and the surrounding area. Give us a call and we'll confirm delivery to your address and go over the details with you.
- Absolutely. Transferring your prescriptions is quick and easy. Just give us a call or stop by, and we'll contact your current pharmacy to handle the rest, no paperwork needed on your part.
- We work with most major insurance plans, including:
- Express Scripts
- CVS Caremark
- OptumRx (UnitedHealthcare)
- Humana Pharmacy Solutions
- Prime Therapeutics (Blue Cross Blue Shield)
- MedImpact
- Aetna Pharmacy Management
- Magellan Rx Management
- Cigna Pharmacy Management
- EnvisionRx (Elixir)
- Anthem Pharmacy Solutions
- Navitus Health Solutions
- SilverScript (Aetna Medicare)

Request A Callback
Have a question or need assistance? Request a callback, and one of our friendly team members will reach out to you as soon.